Contact

Postal Address.

Defence Housing Authority Islamabad-Rawalpindi 
Phase-I, Defence Mall, Defence Avenue 
Islamabad-Rawalpindi-44000 
Pakistan 
UAN:+92-51-111-555-400 
Fax:+92-51-5788086 

General Queries

Complaints1092
Security0800-34247
Sales+92-51-111-555-400

Services & Complaints – Customer Information & Support Centre

Customer Information & Support Centre1301 – 1305
Team Leader Customer Support1307

For Aurum One Queries

Email Address: [email protected] , [email protected]

For Technical Queries

For Technical Queries: [email protected] 

Public Information Officer (PIO) - DHA Office Relevant Issues

Name: Mr. Tariq Aziz Malik 
Designation: PIO/Snr Mngr PR 
UAN: +92-51-111-555-400 Extn 1194 
Landline: +92-51-5788684  
Mobile No: +92-309-9995364  
Email Address: [email protected] 
Information Timing: MON-FRI,09:00AM TO 12:00PM, SAT & SUN: CLOSED 

For Suggestions, comments, complaints & Further Queries:

DHA Overseas Block: [email protected] 
DHA Valley (Res): [email protected] 
DHA Homes: [email protected] 
DHA Commercial Avenue: [email protected] 
DHA Complaints: [email protected] 
DHAI HR Dte: [email protected] 

Security

Security
0800-34247

Services & Complaints – DHA Residents

Complaints
1092
Askari Commercial Bank1143
Medical Clinic (9am – 10pm)1161
 
Customer Information & Support Centre provides services from 8:00am – 01:00pm. Major function of this section is to provide information with full accuracy, support and ultimate satisfaction to our valued customers in Pakistan and Overseas. We are facilitating by giving information through telephone, Fax, email and mail.
DHA Office Timings - Ramzan-ul-Mubarik

Office timings are as under:-
a. Office Timings

aOffice Timings  
 (1)Monday to Thursday-0800 hrs to 1300 hrs
 (2)Friday-0800 hrs to 1200 hrs
bSale / Tfr Timings  
 (1)Monday to Thursday-0830 hrs to 1230 hrs
 (2)Friday-0830 hrs to 1130 hrs
cMed Centre Ph-I & II  
 (1)Medical Officers 
 
(a) Morning -0800 hrs to 1300 hrs
 
(b) Evening -1600 hrs to 2200 hrs (1hr Iftar break)
 (2)Nursing Staff

 
(a) Morning -0800 hrs to 1430 hrs
 
(b) Evening -1430 hrs to 2130 hrs
 
(c) Night -2130 hrs to 0800 hrs
 (3)Nursing Duty on Closed Holidays

 
(a) Morning -0900 hrs to 2030 hrs
 
(b) Night -2030 hrs to 0900 hrs
The timings will be rvt to its normal routine after Eid-ul-Fitr closed holidays

Services & Complaints – Town Planning & Building Control

For Plot Possession & Town Planning
1152
For Building Control1112
For Drawing Scrutiny / Architect Designer1111

Services & Complaints – Transfer & Record

SerProjEmail AddressExtn No
aDHA Proj[email protected]1164
bValley Proj[email protected]1379

Services & Complaints – Marketing

Sales & Operations1258, 1268, 1157, 1334
Property Exchange1381, 1244
General Information1432

Services & Complaints – Administration

Duty Officer1131
Transport1210
Bowzer services Duty Officer1145

Services & Complaints – Finance

Asst Manager – Member’s Refund Payment1283
Member’s Receipts DHA Phases1279
Payment Enquiries/Refund etc.1118

Contact List

(Snr Adm Offr )
Col Aurangzeb		1329
 
(ED Security)
Brig (R) Tanveer Hussain Khan		1169
 
(DR Town Planning)
Col (R) Ghazanfar Ali Khan		1107
 
(Dir Transfer & Record)
Col (R) M Atif Dar		1106

Sector F Site Office:


DHA Phase-I, Sector-F
Commercial Block, Expressway
DHA Islamabad-Rawalpindi.
Tel: +92 51 5400141-3
Fax: +92 51 5400140
DHA Valley Site Office:
DHA Valley Expressway,
near DHA Phase-VI,
Islamabad highway.
Tel: +92-51-111-555-400, Extn 1280,1209,1191
Fax: +92-51-5708912

DHA Valley Office

Operator1280, 1253
 
Customer Services1209
 
DM Verification1365
 
DM Data centre1377
 
AM Customer Support1191
 
Manager Customer Support & Operations Extensions To be Added1240